Terms of Service

The terms for using lalark.co and for buying Bun. We kept them in plain English wherever the law lets us; two sections (10 and 12) are written the way the law needs them written.

Effective: September 30, 2026 · These terms are between you and Lalark LLC, a Florida limited liability company ("Lalark," "we"), reachable at hi@lalark.co. By using lalark.co or placing an order you agree to them.

1. Who may use this site

You must be 18 or older (see our Age Statement). You must give accurate information and keep your account details, if any, to yourself.

2. Orders and acceptance

Your order is an offer to buy; we accept it when we send the shipping confirmation (for pre-orders, the order confirmation records the order and the ship window — see §3). We may decline or cancel an order for suspected fraud, an address we cannot ship to, a pricing or listing error, or a suspected under-18 purchase — with a full refund of anything charged.

3. Pre-orders

Pre-order terms — the ship window, charge timing, your right to cancel before shipment, and what happens if we are late — are set out in the Shipping & Pre-Order Policy shown at checkout and form part of these terms.

4. Prices and payment

Prices are in U.S. dollars and may change, but not for an order already placed. You authorize our payment processor to charge your payment method at checkout. Charges appear as LALARK.

5. Returns and refunds

Our Refund & Return Policy applies and is part of these terms.

6. What Bun is — and is not

Bun is a personal wellness and pleasure product for adults. It is not a medical device and is not intended to diagnose, treat, cure, or prevent any disease or condition. Read and follow the instructions supplied with the product, including battery and charging instructions. Stop use and contact us if you experience discomfort.

7. Product safety and recalls

If you believe your product has a safety defect, tell us at hi@lalark.co as soon as possible. We may ask you to return the unit for investigation at our expense. You agree to cooperate reasonably with any safety notice or recall.

8. Your content and our content

Reviews, photos, or messages you submit may be used by us to operate the store and, if you consent when submitting, in our marketing; you confirm you have the right to share them and that they are truthful. Everything else on the site — text, images, the Lalark and Bun names and designs — belongs to Lalark or its licensors and may not be copied or used commercially without permission.

9. Acceptable use

No scraping, reverse-engineering the site, interfering with its operation, or using it for anything unlawful.

10. Disclaimer and limitation of liability

EXCEPT AS STATED IN OUR REFUND & RETURN POLICY AND EXCEPT WHERE THE LAW DOES NOT ALLOW IT, THE SITE AND PRODUCTS ARE PROVIDED "AS IS," AND WE DISCLAIM IMPLIED WARRANTIES INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. TO THE FULLEST EXTENT THE LAW ALLOWS, OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO AN ORDER IS LIMITED TO THE AMOUNT YOU PAID FOR THAT ORDER, AND WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES. Nothing in these terms limits liability for death or personal injury caused by a defective product, or any other liability that cannot be limited by law. Some states do not allow some of these limitations, so some may not apply to you.

11. Indemnity

You will cover us for losses arising from your breach of these terms or your unlawful use of the site.

12. Disputes — governing law, arbitration, opt-out

These terms are governed by Florida law. Any dispute that we cannot resolve informally within 30 days of written notice will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, not in court and not as a class action, except that either party may bring an individual claim in small-claims court. You may opt out of this arbitration clause by emailing hi@lalark.co within 30 days of your first order. The Federal Arbitration Act governs this section. Courts in Pinellas County, Florida have exclusive jurisdiction over anything not subject to arbitration.

13. General

These terms, the policies they incorporate, and your order confirmation are the whole agreement. If a part is unenforceable the rest stands. We may update these terms; the version posted when you order governs that order. Notices to us go to hi@lalark.co; notices to you go to your order email.